iOS Settings

January 6, 2021 in Support

This document outlines the steps necessary to configure your iOS device settings to ensure proper test results.


The AeroLink app needs to be the frontmost/active app on your iOS device while testing in order to function properly. As a result, the following guidlines should be followed:

Screen Lock

  • Do not navigate away to another app using iOS’ multi-tasking features while in the midst of a test session;

  • iOS’ screen lock should be disabled if the device will not be interacted with for extended periods of time during a test (for example, when a rider is testing themself and places their iOS device in a super-secret location after starting their test).

Follow the steps below to disable the screen from automatically locking on your device:

  1. Open the Settings app;
  2. Scroll down and tap Display & Brightness;
  3. Tap on Auto-Lock, and then select Never:

Bluetooth

Ensure that Bluetooth connectivity is enabled on your iOS device:

  • Open Settings app on your device;
  • Tap on Bluetooth;
  • Ensure that the switch at the top of the pane is on:

In addition to the system-wide Bluetooth setting, individual applications can be granted or prevented access to the Bluetooth hardware on your iOS device.

When AeroLink is first opened, you will be prompted to grant the app access to Bluetooth connections:

Tap OK and this prompt will not be displayed again. Granting access after this prompt is displayed can be accomplished by navigating to AeroLink’s Settings tab and tapping on the AeroLink Settings button:

… to view AeroLink’s application permissions inside the Settings app. Ensure that Bluetooth is enabled:

Notifications

AeroLink uses iOS’ native notification system to display relevant information throughout the workflow (for example, when the application loses network connectivity). To ensure that these notifications are displayed:

  1. Open the Settings app
  2. Tap on Notifications
  3. Scroll down and tap on AeroLink

We recommend the following configuration:


Still having troubles? Contact support.